RENTAL MANAGEMENT

Our popular rental service is the key to the investor who wants to profit from Costa Blanca’s vast flow of tourism. Finding the right partner to manage your property for rental is evident and it is equally important for us to establish trustworthy business relationships with our clients. This section will outline the start phase before a property is rented out. The beginning is one of the most important processes to help you organize for vacation rental of your home. We are happy to provide future possible clients and others who are looking to rent their property with a few key issues to manage.

registration & documents

We ensure our clients' properties are fully prepared and compliant for the tourism rental market on the Costa Blanca. Our team handles every step, from property setup and presentation to obtaining the necessary certificates and licenses. This includes guidance through the official tourism rental license process. With our support, our clients can confidently welcome guests knowing your property meets all legal and quality standards.

PREPARATION

Once the required documents are in place, a property must be prepared to host holiday guests. We support our clients through this initial phase with advice, orders, and purchases, and provide a checklist to ensure every home is ready to become a standout holiday rental.

PHOTOGRAPHY

High-quality photos are essential to attract guests and stand out among Costa Blanca rentals. We dedicate one to three days photographing each property and its surroundings to capture the best angles and showcase homes optimally on online platforms.

CALENDAR

Before publishing a property, we coordinate the owner’s personal stays and block those dates on rental portals. Clients also have access to an Owner's Portal with a live calendar for real-time updates, making it easy to keep track of reservations.

PUBLISHING

We list our clients’ properties on selected portals, creating photos, texts, and guides to showcase the guest experience. We also handle the different payment processes each portal requires

Strategic rental plan

Together with our clients, we develop a rental strategy that aligns their ideas and expectations with our years of experience. While some homeowners initially see occupancy as the main measure of success, many later recognize that achieving higher income with fewer bookings can be equally valuable for maintaining their property.
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Revenue and pricing are rarely black and white in an industry shaped by seasonality and guest experience. That’s why we introduce our clients to a dynamic approach, designed to maximize income for each property by considering all relevant factors—such as facilities, location, and market demand.

Rental Process & Service Management

Our management team administer all reservations, revenues, and back-office tasks, while our service team manages all guest related matters and experiences.
Our Guest Experience Team manages all aspects of guest communication, arrivals, and departures. This includes 24/7 support, mandatory registration with local authorities, and security deposit management. A key part of our approach is being personally present at every check-in, ensuring full control and a perfect introduction to the property.

During their stay, guests can always reach us for recommendations or assistance. They also receive digital guides with practical information about the property and curated tips for the surrounding area, making their experience smooth and memorable.
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REVIEW management

We focus on renting only the best properties on the Costa Blanca while delivering outstanding service to every guest. Guest reviews play a decisive role in the performance of vacation rentals, making the management of the guest experience essential to a profitable rental strategy.
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Research in consumer behavior and hospitality consistently shows that positive reviews lead to higher occupancy, increased revenue, and improved visibility on booking platforms. Simply put, the better our reviews, the higher our properties rank—resulting in more bookings and stronger pricing power. For this reason, ensuring each guest enjoys a flawless holiday experience is at the core of our success and our clients’ long-term rental performance.

Cleaning & Maintenance

We have outsourced our cleaning service to La Lavandería Alicante SL, who only uses natural products that respect the environment. The La Lavanderia team of cleaners arrive at the property upon every departure of our guests and owners, they clean the properties, check for any wear and tear, and deliver dry-cleaning of sheets, towels, etc. to the natural laundry service and dry-cleaner in Alicante.
Our property management service is offered to all our clients: We help and assist with any home improvements, maintenance, repairs, deliveries, etc. It is important that if an issue occurs at a property, it is swiftly taken care of, both during a guest’s stay and while the owners stay themselves. Again, the better the state of the property, the better are we able to perform.

Rental income & SERVICE COST

We manage all payments from online booking platforms and transfer rental income to our clients each month following the departure date of a given reservation. Our management fee of 25% + VAT is deducted directly from the monthly payout, together with an invoice and rental statement that include all details required for local tax declarations. This ensures our clients never have to worry about separate payments to us.

Regarding additional costs: guests pay a separate cleaning fee at the time of booking. We manage this fee and pay the cleaning company directly, so it does not appear in the monthly statement. For property maintenance costs, clients can either receive invoices in their own name or have the expenses deducted from their monthly rental income.